Orders
Please email contact@joinedandjointed.com with your request and postal address.
Shortly after placing your order, you should receive an email from us confirming your order details. If it doesn't arrive in your inbox, please check your junk or spam folder. If you still can't find it, please email orders@joinedandjointed.com and we will send a confirmation to you.
Yes. Our showroom address is 1 New King's Road, London SW6 4SB. Our opening hours are Monday to Saturday, 10.00 to 17.30. If you want to see a particular piece, please email contact@joinedandjointed.com, or call us on 020 7371 7766, before you visit to check if it's on display.
Payment
Returns and refund
Delivery
For security reasons, we would prefer it if you could take the delivery directly. What's more (and in particular for larger items), your being at home means we can serve you better by placing the item in the room of your choice.
If you do want to give authorisation for a neighbour to receive your order, please contact us with reasonable notice ahead of the delivery by email or telephone.
Please call us immediately and we'll do our best to get to the bottom of it.
Please email or call us to discuss available options. In such situations, we will generally offer to store items for a reasonable period of time, but please understand that we cannot do so indefinitely.